CREDIT CONTROL ASSISTANT – Mulonga Water Supply and Sanitation Company Ltd

Job Expired


Mulonga Water Supply and Sanitation Company Ltd is a dynamic and vibrant Company providing water and sanitation services in the Municipalities of Chingola, Mufulira and Chililabombwe. At Mulonga, all employees play a crucial role in moving the company “towards purified excellence”. Thus Mulonga acknowledges the importance of having a team that will actualize its objectives and ultimately transform Mulonga into “the most admired utility in Africa”. To ensure this is achieved, Mulonga commits to attract and retain the best employees through a systematic talent management process.

Applications are now invited from suitably qualified candidates to join the team in the positions listed below;


Purpose of the Job

To assist the Commercial Head to manage debts owed by creditors by conducting credit checks on new and existing customers and ensuring revenue generated is collected on monthly basis to allow smooth cash flow.


Statements of Main Accountabilities

Resolves problems in relation to invoice payments
Reports to superior on outstanding issues whilst highlighting potential debtor problems
Assists superior create procedures and policies that ensure timely payments and maintains a high level of customer retention
Conducts monthly reconciliation of debtor ledger accounts
Evaluate the credit status of clients to identify debtors and credit level
Assist customers in setting up a credit control system that allows for periodic debt repayment
Ensure daily cash and debtor targets are met
Contact debtors through calls, emails or letters to notify them of outstanding invoice
Maintain regular contact with clients to ensure proper management of debt
Conduct business operations in compliance with standard policies and regulations
Maintain proper records of client accounts
Monitor payment history to identify changes in reparation and take necessary actions
Proffer recommendations and advice on queries regarding accounts receivable
Ensure prompt reply to client and internal feedback
Propose irrecoverable debts to the debt management section
Oversee the forwarding of monthly statements to clients to keep them updated on debt

Knowledge and Skill Requirements:

5 O-Level School Certificate
Diploma in Accountancy or any Business related qualification
At least 1 year experience
People skills
Ease of communication
Rigorous approach
Ethical Responsibility
Positive and patient


More Information

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