MTN ZAMBIA RECRUITMENT – DEADLINE 26 APRIL 2017



Job Title: Product Analyst
Responsibilities
  • Participate in developing new products and services, portal and device.
  • Participate in project life cycle from new product research, modelling, implementation and ongoing product evaluation.
  • Facilitate accurate data analysis and reporting on performance update, project deliverables, quality, cost, time etc.
  • Drive continuous improvements, identify trends/patterns pertaining to customer requests and needs to improve
    Provide regular and adhoc analysis and reports.
Candidates Requirements
  • BSc Degree in IT/Software Engineering
  • ITIL Certification
  • CCNA & Certification in project Management
  • Experience in telecoms billing/VAS added advantage

Job Title: VAS Engineer

Responsibilities
Coordinate the VAS partners and third party application vendors.
Coordination of convergence systems, postpaid billing and VAS.
Monitoring performance indicator for billing and VAS nodes.
Manage the design, development and installation of application enhancements and upgrades.
Analyze documentation and technical specifications of any new applications.
Ensure compliance of internal SLA between the billing/VAS section and the business.
Collaborate with analysts, designers and system owners in the testing of new software programs and applications

Job Title: Product Analyst

Responsibilities
Participate in developing new products and services, portal and device.
Participate in project life cycle from new product research, modelling, implementation and ongoing product evaluation.
Facilitate accurate data analysis and reporting on performance update, project deliverables, quality, cost, time etc.
Drive continuous improvements, identify trends/patterns pertaining to customer requests and needs to improve
Provide regular and adhoc analysis and reports
Candidates Requirements
BSc Degree in IT/Software Engineering
ITIL Certification
CCNA & Certification in project Management
Experience in telecoms billing/VAS added advantage

Job Title: Applications Support Engineer

Responsibilities
Work with the team and to deliver data products and provide business insights through data analysis.
Carry out customer analytics required for execution of offers.
Ensure compliance of internal SLA between application team and business.
Identify, analyze, and interpret trends or patterns in complex data sets.
Support marketing sections and in the execution of data analyses.
Carry out detailed data mining, reporting, and delivering market/trend analyses to the business.
Extract data from various applications and systems, manipulates and explores data, produce analyses using Microsoft Access, Excel, SAS/SQL, etc.
Independently research, organise and analyse technical information and prepare reports & recommendations
Candidates Requirements
Bachelor’s Degree e.g. B Sc. or Business qualification or equivalent
At least 2 years experience of Data Mining, SQL
At least 2 years experience in a similar management position, in dynamic and fast-moving industries
Advanced knowledge of Excel
Data Analysis
Troubleshooting, analytical, logical, critical thinking and problem solving abilities
Applications should be e-mailed to jobs.zm@mtn.com.  Please indicate the job title in the subject of you e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted and closing date for accepting applications is 26/04/2017.

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